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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,535 reviews
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Robert S.'s profile image
Robert S. 
on Birdeye

2 years ago

Very happy with all communications and the time we closed! 

Warren Mitchell J.'s profile image
Warren Mitchell J. 
on Birdeye

2 years ago

Zanetta Hoffman was very pleasant, professional and clearly understood when we made phone contact with her......other times when we needed to forward concerns to the "MAC Team", things were not always handled as clearly and professionally as expected. 

THOMAS B.'s profile image
THOMAS B. 
on Birdeye

2 years ago

Everyone was great to work with and made the process easy and seamless. 

Alberto Hernandez V.'s profile image
Alberto Hernandez V. 
on Birdeye

2 years ago

This is one the most nicest and smooth refinance I ever had. I definitely recommend Pennymac. A++++ 

John D.'s profile image
John D. 
on Birdeye

2 years ago

Thank you John 

Patrick Vereb J.'s profile image
Patrick Vereb J. 
on Birdeye

2 years ago

The entire process was clearly explained. The site was easy to navigate and everyone I had contact with was courteous and helpful. 

Brian D.'s profile image
Brian D. 
on Birdeye

2 years ago

Reymond checked in weekly and followed up with every question we had. Excellent service! 

Leonardo H.'s profile image
Leonardo H. 
on Birdeye

2 years ago

All the different departments did not communicate with each other. They didn’t even know that I was already a penneymac customer. So they had most documents needed as they had access to all of my tax and insurance info. 

Maricela P.'s profile image
Maricela P. 
on Birdeye

2 years ago

Friendly and professional 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,535 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.