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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,195 reviews
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Larry A.'s profile image
Larry A. 
on Birdeye

a month ago

This experience was quick and easy. Your staff was friendly and efficient, and they kept in touch throughout the whole process.  

Business response:

Hi Larry - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robert M.'s profile image
Robert M. 
on Birdeye

a month ago

Paulette went above and beyond throughout the process with quick responses and answers to all our questions, even after the closing documents were signed and helped answer questions about the checks from old Republic. It was a great experience. 

Business response:

Hi Robert - Your feedback is greatly appreciated. Thank you for the review. 

Lindsey W.'s profile image
Lindsey W. 
on Birdeye

a month ago

Faiza was absolutely the most amazing. She stayed in connection with us the whole time. She was very informative, and so sweet. I would recommend her to anyone. 

Business response:

Hi Lindsey - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Marquita L.'s profile image
Marquita L. 
on Birdeye

a month ago

Latoya Dennis and associates were amazing helpful. They were knowledgeable patient and friendly. My experience was wonderful.  

Business response:

Hi Marquita - Your feedback is greatly appreciated. Thank you for the review. 

Joann W.'s profile image
Joann W. 
on Birdeye

a month ago

Always gracious throughout many unexpected complications  

Business response:

Hi Joann - Your feedback is greatly appreciated. Thank you for the review. 

Frances R.'s profile image
Frances R. 
on Birdeye

a month ago

Thank you to Justin for all the information provided during our initial conversation, very grateful for Briana and her team for ensuring the remaining process went smoothly right through closing time and in a prompt and timely manner.  

Business response:

Hi Frances - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Rochelle J.'s profile image
Rochelle J. 
on Birdeye

a month ago

From beginning to end, this experience has been awesome. Very thorough. Answered all of my questions. I was completely confident with John and Norma. Such professionals, but easy going at the same time. I appreciate them both so much.  

Business response:

Hi Rochelle - Your feedback is greatly appreciated. Thank you for the review. 

Deborah H.'s profile image
Deborah H. 
on Birdeye

a month ago

Both Grace and Joseph Garcia were wonderful and they made the whole process so easy for us! We appreciate everything they did to make our home buying experience easy. Thank you all so very much!  

Business response:

Thank you for taking the time to share your experience with us, Deborah. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jennifer M.'s profile image
Jennifer M. 
on Birdeye

a month ago

The entire process was easy and everyone I spoke with was very knowledgeable and helpful. They made the process so simple.  

Business response:

Hi Jennifer - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,195 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.