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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,018 reviews
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MEGAN O.'s profile image
MEGAN O. 
3 years ago

Andy was great with all questions 

Christopher F.'s profile image
Christopher F. 
3 years ago

I have already recommended friends and family to you! 

Fraser K.'s profile image
Fraser K. 
3 years ago

Barry was helpful and very patient. 

Suzanne B.'s profile image
Suzanne B. 
3 years ago

Grace was pleasant but not completely educated on her job. She needs more training and knowledge. Perhaps more time in the job listening to seasoned loan officers work their magic. I was asked for the same documents, I called to ask how far along things were, if things were needed from me. The loan all along was to close on December 31. About ten days out I was told no, you are closed. So we had to push it back. I sent my trust information, twice. And then the house was NOT PUT IN MY TRUST. That is the big disappointment. I ... read more

Tony P.'s profile image
Tony P. 
3 years ago

Edna did great, but she caught the tale end of this loan process, the figure to close kept changing through out the process which was very frustrating. 

Edwin K.'s profile image
Edwin K. 
3 years ago

Hilda Kuklinski was great and always ready with an answer! 

Timothy T.'s profile image
Timothy T. 
3 years ago

Liem was great! He stayed in constant connection with me throughout the entire process. Always had answers to my questions. 

Kyle B.'s profile image
Kyle B. 
3 years ago

There were times we got mixed information which made things a bit confusing. Some questions we asked were not answered with confidence, there was some back and forth. 

Norman M.'s profile image
Norman M. 
3 years ago

Great team of people at Penny Mac. I would rather do business with Penny Mac over other businesses. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,018 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.