This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The hard work Penny Mac put in to ensure my approval, documentation needed and closing went very smoothly.
I felt that everything was always presented correctly and communication was always good.
n/a no thank you at this time
The process was as expected and the support was helpful.
Very good experience. I appreciated the calls from Joyce to keep me notified on the status of my loan application.
The entire process was very smooth and highly professional—no unpleasant surprises as sometimes is the case. The customer service team was outstanding! My kudos toTashia and the entire team.
Its was quick and easy to go through the process.
Everything went quickly and smoothly.
In dealing with Victor and my second go around everything was great. The first 2 attempts to remortgage were not good at all. I nearly took both of my mortgages to another company after two different loan officer dropped the ball. Asked for crazy things, like having $20k in an account, which I sold stock and moved the cash over. I was happy with the end result, but it nearly imploded. You should look into these issues and resolve so that other customers dont have such a poor experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,018 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.