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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Barry did great, hence the rating. He could only work with the info he was given. I had many issues during the refi involving my specific impending divorce situation, and that was difficult and often confusing, and it prolonged the entire process.
Not having constant last minute changes.
It was difficult to get ahold of the people I needed at PM when I needed them. It all ended up working out fine, but the web interface made document access difficult sometimes, it kept opening new applications causing annoying phone calls and letters etc etc
The entire appraisal process was very frustrating. Both my agent and I had to check in on time sensitive updates regarding the appraisal to find out that progress was made and we were not notified. Every piece of information that we were informed about throughout the loan process was prompted with either a phone call or email by my agent or myself. Be diligent with timelines and having clear communication to manage expectations would have been appreciated.
No comments
Thanks for the help
Thoroughly check the documents before requesting info
information was repeated a few times and i was scheduled to close three different times
The process was very smooth and closing actually happened faster than expected.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,536 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.