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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,536 reviews
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Federica Z.'s profile image
Federica Z. 
on Birdeye

2 years ago

Pam is exceptional, her experience with closing ensured a fast closing and made things very easy for me. From 1 to 10 she scores 15! Thank you Pam! 

Rosina Estol P.'s profile image
Rosina Estol P. 
on Birdeye

2 years ago

We had an excellent experience! Thanks so much for all the support and guidance throughout the process. 

Ryan M.'s profile image
Ryan M. 
on Birdeye

2 years ago

Quick, professional and a pleasant experience!! 

Jessica C.'s profile image
Jessica C. 
on Birdeye

2 years ago

Communication from start to finish was exceptional! 

JEFFREY P.'s profile image
JEFFREY P. 
on Birdeye

2 years ago

The process went smooth, documents were easy to upload, and the communication was clear. 

Janet F.'s profile image
Janet F. 
on Birdeye

2 years ago

I was guaranteed a 2.8 interest rate. I closed with a 3.8. To make it even worse, the person responsible flat out denied he offered me 2.8 when that was the reason I went with Pennymac over the other lender. Very dishonest. I will soon be refinancing my loan with someone else and never work with Pennymac again. 

Michelle R.'s profile image
Michelle R. 
on Birdeye

2 years ago

Poor communication 

Chris G.'s profile image
Chris G. 
on Birdeye

2 years ago

Processing my work history was difficult on my end but PennyMac worked it through with me and was a big help also nick grand champ was a great help 

William D.'s profile image
William D. 
on Birdeye

2 years ago

I have done refinances before, they were all about the same. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,536 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.