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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,536 reviews
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Cory H.'s profile image
Cory H. 
on Birdeye

2 years ago

Clear and concise direction and process for the most part and closed within given time frame. 

Alexandra B.'s profile image
Alexandra B. 
on Birdeye

2 years ago

Lots of outreach, understood my situation with an ex husband and getting him off the loan. They seemed to understand the importance of us being separate and dealing with the documents separately. 

Daniel P.'s profile image
Daniel P. 
on Birdeye

2 years ago

Awesome would do it all over again. Thank you so much. 

Seth B.'s profile image
Seth B. 
on Birdeye

2 years ago

The process to refinance was quick and easy. There was constant communication about what was needed to continue with the process. Closing was quick and convenient, overall it was a great experience. 

Joel H.'s profile image
Joel H. 
on Birdeye

2 years ago

Emeldo kept us informed weekly along the way. Great Job!! 

Nathaniel L.'s profile image
Nathaniel L. 
on Birdeye

2 years ago

The whole experience was smooth and quick. I enjoyed being able to use the online m.a.c tool. Everyone was very helpful and professional. Thank you. 

SCHNEIDER R.'s profile image
SCHNEIDER R. 
on Birdeye

2 years ago

Michelle Lofton was amazing and is the only reason I made to the end of this process. Ma’am thank you for all you did to follow up with me. Answering100 questions with accuracy. 

Nathan C.'s profile image
Nathan C. 
on Birdeye

2 years ago

Everyone was great, Julie called when she said she would and made sure I knew where I was in the process. She was very upfront and cordial. The whole process was smoother, more convient, and better executed then when I got my original home loan at a brick and mortar local bank. The local bank made me come back multiple times to sign documents they forgot about but with Pennymac the mobile notary came to me and I had my money a week later! 

Dalia C.'s profile image
Dalia C. 
on Birdeye

2 years ago

Comunicación was poor 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,536 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.