This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Rebecca communicated weekly, and always checked up through email if I was unable to answer the phone.
Better communication, correct information, and better follow ups.
Very easy & quick process
Good job Rebecca
They did a great job thank you
Penny Mac overall was great and every time I called everyone was super helpful. This survey was based on Kristy and I only spoke to her once and could never get in touch with her again.
It was a pleasure. Such a good experience.
My loan should have close by the end of 2021. I identified a problem with the preliminary closing documents on 12/13/2021, I communicated the problem immediately and provided proper documentations to support the claim. There was no activity with my loan for 2 weeks. When the closing documents were provided for my review, the original problem was still not fixed. I finally got the loan closed the 1/10/2022. I was very disappointed when there was no direct deposit option available. I am still waiting for my cash out chec... read more
Had a great experience!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,317 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.