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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,536 reviews
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Billie S.'s profile image
Billie S. 
on Birdeye

2 years ago

The process went smoothly. I think I was mis-understood when I asked when our money would be deposited. I still haven’t gotten it. 

RONNIE M.'s profile image
RONNIE M. 
on Birdeye

2 years ago

Our refi was a fast process with great communication. 

Michael P.'s profile image
Michael P. 
on Birdeye

2 years ago

Five stars! 🌟 everything was really fast and easy to do with my busy work schedule, highly recommend Yesenia Robledo, she's great and highly professional 👍 

Suzan King C.'s profile image
Suzan King C. 
on Birdeye

2 years ago

Lack of communication - lack of accountability-no return calls - dismal attitude 

Carrie K.'s profile image
Carrie K. 
on Birdeye

2 years ago

I’m not sure who Linda Frazier actually is. I don’t recall seeing that name on any emails. I remember a Melissa and a Lisa, but we got so many emails it’s possible I missed it 

TAUNISHA M.'s profile image
TAUNISHA M. 
on Birdeye

2 years ago

Very friendly and professional. 

James L.'s profile image
James L. 
on Birdeye

2 years ago

Fast deposit 

Jeremy M.'s profile image
Jeremy M. 
on Birdeye

2 years ago

Jennifer Green is what made our experience great. When we were first granted our mortgage (through another company that was not Penny Mac) the process was dreadful. Meeting after meeting, documents coming in the mail, documents to pick up in person, meet at the title place to sign papers. It was time consuming, and stressful process. This time around (refinancing with Penny Mac) Brent Dukes got us started, was quick on the turn around to get the preliminary information and get us hooked up with Jennifer. From there it was a ... read more

Jacob W.'s profile image
Jacob W. 
on Birdeye

2 years ago

Despite not closing on the initial date the process was pretty seamless. We are currently working with PennyMac on another refinance opportunity. Devin & Nicholas are wonderful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,536 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.