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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,809 reviews
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Mark F.'s profile image
Mark F. 
3 years ago

I had to keep sending Termite inspection paperwork . It was faster buying this house than it was to refinance. 

Clifford L.'s profile image
Clifford L. 
3 years ago

I think we had to many representatives changes. Wish we'd had LaRonda Hyde throughout the entire process. We felt she was only one who actually cared for us as customers 👍 

Edward W.'s profile image
Edward W. 
3 years ago

The whole process was quick and painless. Everyone I dealt with were very professional. 

Jerry M.'s profile image
Jerry M. 
3 years ago

Jenny did an awesome job communicating and following up on any questions we had. 

Kathryn C.'s profile image
Kathryn C. 
3 years ago

Clarity and continuity. With the staff being scattered all around it seemed like they did not have great communication. We started to feel like no one really knew what was going on with our loan. 

Jacqueline G.'s profile image
Jacqueline G. 
3 years ago

Great experience. All questions answered and felt that my needs were met. 

ANDRE S.'s profile image
ANDRE S. 
3 years ago

Devin was great 

JEREMY L.'s profile image
JEREMY L. 
3 years ago

I have been encouraging friends to use Pennymac! Thank you for a great experience! 

Brian T.'s profile image
Brian T. 
3 years ago

Cindy was amazing and very supportive throughout the entire process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,809 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.