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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My experience of refinancing with PannyMac was excellent. From the first call to the closure, every representative was clear in communication and perfect in clarifying my doubts/questions. The closure was done quickly and in the expected time.
Was excellent
Wanda Ivy was wonderful. Pleasant and very helpful and make the closing experience smooth and stress free.
Penny Mac always does a great job when closing my loans
I felt like there were too many people involved in the communication and that had access to our personal financial information.
Friendly, great service
The MAC-team strikes a balance between professionalism and excellent customer service. Each individual in the team paid special attention to detail and communicated well, keen enough to answer all my questions. The ease of navigating the refinance road was surprising to me, considering the bumps along the way just a decade ago. The combination of reading/ signing documents online and the quick turn-around times by the team members at various junctures, made the process seamless. I appreciate your guidance in this matter. Pr... read more
Lawrence was fantastic and very responsive and I greatly appreciated his time and efforts. Had it not been for him I would have pulled out of my loan application because my loan officer failed to respond to my emails or calls until a few days before closing. It was a very frustrating experience to not get answers from my loan officer but Lawrence did the best he could to answer all of my questions and made sure to email and call me back when I requested. He is a great asset to your company and gives the applicant comfort and... read more
Quickest and easiest refinance. PennyMac was great 👍🏼
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,539 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.