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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Just process takes too long for small loan to high value of property !!
Business response:
Hi Khosrow - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Buyer beware!!! They made this the single worst experience of my life and if I could give them 0 stars I would!!! During the refinance the inspector said he found a "mold like substance" in the bathroom and said my house paint might have lead due to age of house, neither of which could be verified since he "doesn't have the training or equipment to test." So we went round and round over which repairs needed to be prioritized for an escrow holdback to be done. During a three way call with the construction company the l... read more
Business response:
We appreciate your review, Darth. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Everyine was professional and the process was very fast. Thank you
Business response:
Hi William - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Every team member went out of their way to help me through the process of this loan. Most, if not all knew my situation, and understood the urgency with it. I couldn’t thank every single person enough.
Business response:
Hi Patrick - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was good and the loan was handled very smoothly
Business response:
Thank you for the positive review, Ruben! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was so pleasant and assisted me with anything that I needed. The responses were very timely! The process was easy.
Business response:
Hi Tristin - Your feedback is greatly appreciated. Thank you for the review.
Both Christopher and Edna where so pleasant to work with
Business response:
Hi Gracie - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
always made sure to follow up frequently
Business response:
Thank you for the positive rating, Leighton! We hope you have a wonderful day.
My loan officer agent Yester was amazing I thought this process was going to be a pain and long process but the quickness in which everything was started to finish was amazing. I also appreciated Yester’s quick responses to any questions or messages.
Business response:
Thank you for the positive review, Francisco! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,184 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.