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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
In the past Penny Mac has taken great care of me hence why I transferred two of my home loans over to Pennymac. Prior to closing I called multiple times and emailed that one of my creditors was actually paid off back in 2019 & needed to be deleted in the closing documents. Now I have $22,000 that I am fighting to get refunded to me, because I have not been able reach a Radian Settlement customer service support for 2 weeks.
Thank you Penny Mac for making my refinancing so easy and successful.
A pleasant transaction with communication from the entire team and ability to access my account
I don't want to write a review and don't appreciate this application forcing me to do so
Better Communication. I called multiple times to verify why my loan has not funded. Each time I was told ai would get a call back with a status and I never did
Promptness and customer care
Easy to work with. Answered all questions in a timely manner. Thank you
Everything went according to the plan, there were no surprises, or sudden changes in the process. Everyone that I spoke to was pleasant and answered my questions promptly.
The process was simple and easy
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,013 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.