PENNYMAC

Julia U. 

on Birdeye

4 years ago

I was also very much helped by Travis. He was great! 

Frederick F. 

on Birdeye

4 years ago

I was required to travel to meet my notary when they were scheduled to come to me. Additionally a closing document needed to be signed and sent again to the complete the process after I had already traveled to the notary and signed and completed all required forms. 

John C. 

on Birdeye

4 years ago

My goal was to get rid of PMI 

Richard F. 

on Birdeye

4 years ago

I breezed through the first three quarters of the process. Then I was asked to provide a record of additional savings funds. They would not take my wife's saving account. when I sent in my savings for more than what was asked, they would not take a printout with the banks stamp and a bank officers' signature on it. The cash back loan is not supposed to need a customer to provide reserve funds. What was that all about. I almost went with B of A. Even Key bank said they would have treated me better. Marcia and Jimmie were the ... read more

Henry N. 

on Birdeye

4 years ago

Very informative any questions I had they answered professionally 

SHARON T. 

on Birdeye

4 years ago

Darrel Was great … the loan officer Jordan was harsh to work with 

Shelley P. 

on Birdeye

4 years ago

To many people in this process. No communication between each other. Asked several times by different people to send paperwork I already sent 

Kelly B M. 

on Birdeye

4 years ago

Great experience 

Norah T. 

on Birdeye

4 years ago

It was a simple and easy process