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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,009 reviews
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Brenda G.'s profile image
Brenda G. 
3 years ago

I would like to Thank Pennymac for their expertise in handling our refinancing, They we’re nothing short of AWESOME!!! Much Mahalo’s Pennymac 

Arthur Schertzer J.'s profile image
Arthur Schertzer J. 
3 years ago

prompt service, thorough communication and follow-up 

David S.'s profile image
David S. 
3 years ago

Other than some requests for documents being made more than once everything was timely and efficient. The ability for me to view documents I uploaded only went around in a circle which would have prevented the problem. I would have been able to view to make sure the upload was there and I could not. The delay ended up being a benefit to us as our first payment is in March, and the pleasant process of this simple refinance and the people on your team and Boston Title. The delay was caused by Selene Finance not updating the t... read more

Gregory P.'s profile image
Gregory P. 
3 years ago

Quick and easy 

Linda S.'s profile image
Linda S. 
3 years ago

Great customer service and quick close! 

Jesus R.'s profile image
Jesus R. 
3 years ago

Penny Mac were the only one who refinanced my House's, beening in the situation that I was in thank you penny Mac. Your team was great 

Bertha R.'s profile image
Bertha R. 
3 years ago

Very good hood experience 

Jason M.'s profile image
Jason M. 
3 years ago

Easy process, went through as expected 

Dennis P.'s profile image
Dennis P. 
3 years ago

There were several people who were very helpful in my loan process. Tynisha Robinson was my regular phone contact at the end of the process; I would also like to thank Angelica Williams, who helped me during the appraisal, and Christine Mikesell, the signing agent, who of course was the only person I actually met in person; others were polite and professional. Most of our business is concluded, it's mostly waiting for the paperwork to catch up now. Thanks Everybody.. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,009 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.