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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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William S.'s profile image
William S. 
on Birdeye

a year ago

Paulette Wiley was especially help and courteous throughout the process, but she was certainly not alone. All of my calls were returned, questions never went unanswered, and I was treated with respect throughout the entire process.  

Business response:

Thank you for the support, William! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Catherine H.'s profile image
Catherine H. 
on Birdeye

a year ago

Everyone was great! 

Business response:

Hi Catherine - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

KEANA H.'s profile image
KEANA H. 
on Birdeye

a year ago

Both, Yuri and Tanairy were professional and helpful during this entire process. I received immediate responses when I had question no matter what time of the day.  

Business response:

Hi Keana - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

MARK G.'s profile image
MARK G. 
on Birdeye

a year ago

If I could give Yester an 11 I would. Yesterday was outstanding and very quick to respond d during the entire process! 

Business response:

Hi Mark - Your feedback is greatly appreciated. Thank you for the review. 

Jonathan B K.'s profile image
Jonathan B K. 
on Birdeye

a year ago

Buying a home is an exciting moment, but it can be time consuming and confusing at times. Joselyn Nieves made this process extremely easy, built confidence in PennyMac and my experience, all while giving the absolute best most genuine experience. 

Business response:

Thank you for the support, Jonathan! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Dianne M.'s profile image
Dianne M. 
on Birdeye

a year ago

The entire team were very professional and knowledgeable of each step in the process of the loan.  

Business response:

Thank you for the support, Dianne! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

MELANIE D.'s profile image
MELANIE D. 
on Birdeye

a year ago

Great experience. Would recommend  

Business response:

Hi Melanie - Your feedback is greatly appreciated. Thank you for the review. 

David D.'s profile image
David D. 
on Birdeye

a year ago

Kennedy was outstanding to work with!  

Business response:

Hi David - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Anna E.'s profile image
Anna E. 
on Birdeye

a year ago

Sandra was very helpful, we had weekly calls to make sure we were all on the same page. She went above and beyond to make sure I understood and had everything I needed to get my house bought!  

Business response:

Thank you for taking the time to share your experience with us, Anna. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.