PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,542 reviews
Select a rating
John T.'s profile image
John T. 
on Birdeye

2 years ago

All calls were returned quickly in a friendly, professional style 

Jean Paul G.'s profile image
Jean Paul G. 
on Birdeye

2 years ago

Sharyl and Alan were both great to work with. Easy to get on the phone and prompt to follow up. Great experience 

Vicky B.'s profile image
Vicky B. 
on Birdeye

2 years ago

My husband did most of communication. I appreciated you having someone come to our home to sign papers. Only thing I would change is the links you use to import documents, doesn't seem to be very user friendly, but we were able to fax. 

DUSTIN H.'s profile image
DUSTIN H. 
on Birdeye

2 years ago

I felt closing costs were very high. A lot of fees with additional cost to pay previous loan off. Seemed like it kept getting higher and higher. $7k+ by the end. 

JILL K.'s profile image
JILL K. 
on Birdeye

2 years ago

After the initial interview and application, most of the communication and requests were emailed. The Closing process conducted by La Wanda Benson was completed quickly and efficiently. I'm thinking this refinance was a positive experience. Thank you Pennymac! 

RICARDO T.'s profile image
RICARDO T. 
on Birdeye

2 years ago

All was great. 

Charles R.'s profile image
Charles R. 
on Birdeye

2 years ago

Overall great experience 

Susan S.'s profile image
Susan S. 
on Birdeye

2 years ago

Great experience 

William M.'s profile image
William M. 
on Birdeye

2 years ago

your staff was very professional polite and on the ball . my experience was very pleasant and easy. all parts of my refinance went extremely easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,542 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.