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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you all for your care and help through this process.
Business response:
Thank you for the positive rating, Charles! We hope you have a wonderful day.
Anna and Layal were the best !! They helped me through the process and work everything around my schedule. Courteous and understanding throughout the entire process. Thank you !
Business response:
Thank you for the positive rating, Victoria! We hope you have a wonderful day.
The loan process was easy simple and fast.
Business response:
Thank you for the positive review, Debbra! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Jason, Mary and Ray of the team were very professional and competent. It was refreshing to work with a highly professional team.
Business response:
Hi Wade - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Highly don't recommend this morguage company . They are a total joke . I want to change so bad and wish I never had a loan through them..... a hurricane passed where I live and they will not even release my check to fix damages although the public Adjuster noted everything that was damage !!!!!!! Stay away if you can. Not to mention everything you call them to talk everyone has a different story and doesn't know what's going on and then they place you on hold for hours and once they pick up the end the call like where it ha... read more
Business response:
Hi Selina - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
She was perfect!
Business response:
Hi Jon - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Very pleasantly surprised
Business response:
Hi Mary - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
My experience with this loan was great. The team kept me in the loop all the way along and were pleasant and easy to work with
Business response:
Thank you for taking the time to share your experience with us, Suzanne. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Every individual in your organization we talked to was extremely helpful, respectful, and cared about every interaction.
Business response:
Hi Shari - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,184 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.