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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,007 reviews
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Theodore B.'s profile image
Theodore B. 
3 years ago

Always very professional, friendly, and competent from the beginning to end of the process. 

Karen W.'s profile image
Karen W. 
3 years ago

It was difficult to reach specific persons involved in the loan process. Had to go through other people to reach individuals. Also documents sent were not always received and I had to resend them. 

John S.'s profile image
John S. 
3 years ago

Mario and Daisy really helped to keep things moving. Mario gave me weekly updates and the penny Mac app was very useful and easy to send docs they needed. 

Farel Badillo J.'s profile image
Farel Badillo J. 
3 years ago

My experience was more than great. Their professionalism and courtesy was outstanding. The phone and emails were always answered in a timely manner. I would highly recommend PennyMac Loan to everyone. 

Robin R.'s profile image
Robin R. 
3 years ago

It went quick starting and the gentleman who started us was informative, quick to respond in timely fashion when questions arrived . 

David C.'s profile image
David C. 
3 years ago

Not sure who this was 

Dale L.'s profile image
Dale L. 
3 years ago

Linda called weekly just to check up if I had questions. I called and spoke to someone else one time, and she was also very helpful. I was very happy with PennyMac on my original loan, so when it came time to refinance, I went back to them. 

ERIC VAN D.'s profile image
ERIC VAN D. 
3 years ago

Very professional, personal and pro-active. Great experience. 

Gregory C.'s profile image
Gregory C. 
3 years ago

Thanks for all the help. Awesome job very helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,007 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.