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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It went quick starting and the gentleman who started us was informative, quick to respond in timely fashion when questions arrived .
Linda called weekly just to check up if I had questions. I called and spoke to someone else one time, and she was also very helpful. I was very happy with PennyMac on my original loan, so when it came time to refinance, I went back to them.
The instructions were clear. The numbers were more or less accurate from the beginning so that as the date of closing changed. the numbers changed correspondingly. Your document requests were relvant and limited, which made it easier for me, Importantly, you were always there to answer questions.
More communication throughout
Erica was wonderful, prompt and so easy to communicate with during the entire process. Will recommend Penny Mac to everyone I know.
Overall good experience. Lauren was very responsive and professional. The only critique I would make is that calls should be maid before 5:00pm. I suspect she was in a different time zone than me. I think she went above and beyond. Thanks
Very easy process, PennyMac is great to do business with.
The closing wss very quick and closed a month early. Very very pleased with the service.
Nick was great and all went well!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,239 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.