This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The hard work Penny Mac put in to ensure my approval, documentation needed and closing went very smoothly.
The process was as expected and the support was helpful.
Very good experience. I appreciated the calls from Joyce to keep me notified on the status of my loan application.
The entire process was very smooth and highly professional—no unpleasant surprises as sometimes is the case. The customer service team was outstanding! My kudos toTashia and the entire team.
Its was quick and easy to go through the process.
Everything went quickly and smoothly.
Great doing business with you
The individuals we were in contact throughout the process with were very helpful, clear, and pleasant to deal with.
In dealing with Victor and my second go around everything was great. The first 2 attempts to remortgage were not good at all. I nearly took both of my mortgages to another company after two different loan officer dropped the ball. Asked for crazy things, like having $20k in an account, which I sold stock and moved the cash over. I was happy with the end result, but it nearly imploded. You should look into these issues and resolve so that other customers dont have such a poor experience.
PENNYMAC has a 4.4 star rating with 49,315 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.