PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,005 reviews
Select a rating
Shane H.'s profile image
Shane H. 
3 years ago

Penny Mac makes the process very simple. I will stay with Pennymac in the event I need another loan in the future. 

Tiffany W.'s profile image
Tiffany W. 
3 years ago

Very easy refi process. It was actually more easier than I thought it would be. Every week I received verbal updates regarding the status of my loan. Everything went very smoothly and loan closed on time. 

Ronak S.'s profile image
Ronak S. 
3 years ago

It was better then what I had expected. 

Stephen A.'s profile image
Stephen A. 
3 years ago

The Title company service was very inadequate, communication was poor. It took long time for them to respond if they do. 

John D.'s profile image
John D. 
3 years ago

Thank you for helping a Vet 

JULIAN M.'s profile image
JULIAN M. 
3 years ago

Corrie Hopkins was absolutely amazing. She worked with me throughout the entire process. 

Kelly W.'s profile image
Kelly W. 
3 years ago

Brandy Harrison was very helpful and knowledgeable throughout the entire process. However, Brandy was unable for a few days after my closing and things became very frustrating after contacting PennyMac and speaking to a young lady who really sounded as if she didn’t want to answer the phone and unable to provide me with any answers to my inquiries, the process took a turn for the worst. Thankfully, things were finally cleared up with the missing document and the funds were sent to the title company. 

Ronald C.'s profile image
Ronald C. 
3 years ago

second time to use Penny Mac good service at good rates 

John L.'s profile image
John L. 
3 years ago

Good folks. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,005 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.