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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There is a disconnect between the loan officer and the MAC Team. Team members do not know what documents are being asked for and they don't fully understand the process. Andy was polite and helpful to the extent that he was able to assist in the process.
A more complete and clear response, and follow-up on a critically important question I had about this loan. The response was ambiguous and imprecise, and there was no follow-up on my critical question. My decision on choosing Rocket Mortgage or PennyMac depended heavily on the answer this question, which I never received from Tyra.
Rosario, Thank you for all assistance. You’re the best!
It was a great experience to to refinance my house. Faiza Saleem and the rest of the team made really easy for me to go trough out the process with a clear understanding of what I was doing, I would highly recommend them to my friends and family. Thanks
I liked the weekly call/follow up that I received from Linda. Makes it very nice with the process not being in person. Thank you
Pennymac, especially Ashton, made the process smooth and easy. Communication is key with all that we do and Pennymac and Ashton communicated everything very well and timely.
Me and my wife were starting our refi and our mortgage company for some reason was the last place to try to ask for help. We should of done that first- Joseph was who we talked to to get started and Linda finished us the rest of the way. Both were fantastic, very pleasant to talk to not pushy or rushing through anything, which made it possible for us to get going in the right direction
Great service thanks for your help
Nope. Not at this time
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,005 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.