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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process was smooth and fast. Loved it. So many people that are there to help and answer my questions. Thank you.
Tell me what documents are needed at the beginning, not at the end, near closing. Also, have alternate solutions when a document is not available.
5 star everything was great no hassle or problem
The issues for the documents and information were not Jessica’s fault, it was a issue with Everardo Zaragoza who did not communicate our subordination of our HELOC with the title company or PennyMac through the entire process. We were clear when we requested to keep our HELOC after paying it off. No issue with Jessica, she was awesome!
Very smooth transactions. Communications were clear and concise. A pleasure to work with.
The refinance process was super easy. I love working with Penny Mac they always answer the phone fast and everyone is very knowledgeable. We’ve had multiple houses with them and never had a bad experience.
Frank Johnson made a fairly long process much more pleasant. I highly recommend him!!
First of all I don’t ever remember speaking to Nayely. Marco Alverez was the most wonderful person ever he answered all of my questions and never left me without an answer. I never heard from Nayely at all. as I can recall. Marco Alvarez Deserves a raise and a recommendation. He is so knowledgeable and smart and caring. As for Nayely, I hardly even knew she existed. If she was ever helpful I would’ve told you.
Better communication. Less attitude.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,237 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.