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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,312 reviews
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Kellee S.'s profile image
Kellee S. 
4 years ago

Nathaniel was exceptional. He provided me updates as he said he would. He was upfront with me about everything. My loan took a little longer than expected due to some title issues that were out of my control. Even with that, the experience was great. I am happy that I refinanced with PennyMac. As a fellow mortgage processor, the experience was great. It was so nice to only deal with one person after the loan advisor. 

Giffry E.'s profile image
Giffry E. 
4 years ago

To many people were I involved. We were under the understanding that Jacob was a VA representative as he introduced himself as such. Alot of the documents her requested had already been submitted and some even found to be inaccurate. It was hard to get ahold of Jacob and information on the account. He also stated no one at Pennmac has an email, however we could email Erin directly with an email. Giffry and I Botha agree that Jacob definitely needs more training. It seems he would surprise us with different things to proc... read more

Michael T.'s profile image
Michael T. 
4 years ago

Pennymac has always been amazing to work with. I wouldn't want to work with another mortgage company. 

Madison B.'s profile image
Madison B. 
4 years ago

Everyone was very helpful! 

Keith C.'s profile image
Keith C. 
4 years ago

Very fast and organized. 

Adam M.'s profile image
Adam M. 
4 years ago

Entire process was easy. Everyone involved made this an efficient process. Thank you all! 

Mohammad I.'s profile image
Mohammad I. 
4 years ago

Overall very nice experience. Everything were handled professionally and within reasonable timeframe. The communications were clear and straightforward. Very satisfied with the total process. 

Dorrand J.'s profile image
Dorrand J. 
4 years ago

Good experience 

Vanessa A.'s profile image
Vanessa A. 
4 years ago

Everything was quick, easy, and on our crazy schedule instead of someone else's. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,312 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.