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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,762 reviews
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Fraser K.'s profile image
Fraser K. 
on Birdeye

2 years ago

Barry was helpful and very patient. 

Jose L.'s profile image
Jose L. 
on Birdeye

2 years ago

transaction with no headackes 

Damon T.'s profile image
Damon T. 
on Birdeye

2 years ago

If we were able to close on time because it cost us alot of money at closing. waiting on the appraisal to get done and waiting on phone for long period of time just to speak to someone to help me. This Frank guy was very rude. I had to get smart back with him and tell him about his self. I'm Glad it's done New house New year. 

Flavio A.'s profile image
Flavio A. 
on Birdeye

2 years ago

From the beginning I explain my situation for the refinance and what I was expect to get from it. Earl took his time to make sure that it was doable and that they could deliver before he continue the process and I appreciated that very much. Then I talk to Chantel and she make sure all the final details were right and when they were changes the call me and let me know. 

Jane P.'s profile image
Jane P. 
on Birdeye

2 years ago

Great communication! They were on top of it! 

RANDY T.'s profile image
RANDY T. 
on Birdeye

2 years ago

We were told there wasn’t going to be any fees… which now I know means out of pocket fees, but when we were signing we had to pay $10k in fees that rolled into the loan. I felt like that information was hidden from us, because you did not want us to not go forward with the loan. 

STEVE C.'s profile image
STEVE C. 
on Birdeye

2 years ago

Great service! 

Julie G.'s profile image
Julie G. 
on Birdeye

2 years ago

Claudia was very friendly and informative. Great person very pleasant Thank you Claudia 

Tunde I.'s profile image
Tunde I. 
on Birdeye

2 years ago

The process went smoothly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,762 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.