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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,312 reviews
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ROBERT N.'s profile image
ROBERT N. 
4 years ago

Great person to work with 

Cassandra P.'s profile image
Cassandra P. 
4 years ago

Faye was great. Other areas regarding final closing costs, etc., I.e., appraisal cost still being looked into… I hope. 

Dinah B.'s profile image
Dinah B. 
4 years ago

Very thorough, diligent and ensured I was taken care of. Always communicated and made sure to leave messages with directions if I was unable to speak via phone. 

Tommy E.'s profile image
Tommy E. 
4 years ago

Great service for sure 

Robert S.'s profile image
Robert S. 
4 years ago

Juliet was very helpful 

Marcos A.'s profile image
Marcos A. 
4 years ago

Thank you for you’re help 

Barbara W.'s profile image
Barbara W. 
4 years ago

What made our refinancing experience great was knowing that we had people we could contact, such as Raveena, who would work diligently to answer our questions and move the loan process forward. Knowing we had support makes working with PennyMac all the more worthwhile! 

Victor G.'s profile image
Victor G. 
4 years ago

Everything was good until Lauren took over she had a attitude when I asked that the sq footage was off she didn’t seem to care or make an effort to talk to the appraisal team to fix it. We had to make phone calls and get the appraiser to fix the correct sq footage. She said it would not make a difference because it was less than 100 sq feet when we told her over and over that it was more than 100 sq ft. When we finally got it adjusted the value of our home went up immediately. She didn’t care about what we wanted she was unp... read more

Jason H.'s profile image
Jason H. 
4 years ago

Great experience and super easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,312 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.