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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,312 reviews
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William N.'s profile image
William N. 
4 years ago

Would highly recommend 

Dorothy L.'s profile image
Dorothy L. 
4 years ago

My experience was grate because l have been looking to refinance for the pass three years never find what l was looking for until now. The mac team is just great to work with they are professional l love that thank you pennymac 

Dennis U.'s profile image
Dennis U. 
4 years ago

Great experience. Timely and professional in all areas. 

Phillip S.'s profile image
Phillip S. 
4 years ago

More clear definitive answers. Never really spoke to Danyelle through the loan process. Mostly spoke with Rylee and she was great. Even though she was difficult to reach at times. She went above and beyond to answer all questions. The rest of the team.. not so much. 

Lloyd K.'s profile image
Lloyd K. 
4 years ago

Everyone clearly communicated the requests & terms. Auto sign was simple & accurate. The lead team member, Ihsan was timely & responsive throughout the process. The only comment I have was the verification of Gail’s employment should have been done earlier, not the day before NYE when many people are unavailable. Earlier we recv’d a request with wrong info on who could verify. Otherwise, everything was on time. 

Marc Deloison J.'s profile image
Marc Deloison J. 
4 years ago

Nice and friendly 

Jack C.'s profile image
Jack C. 
4 years ago

The Penny Mac loan team was outstanding with thanking care of everything promptly and accurately. 

Elizabeth M.'s profile image
Elizabeth M. 
4 years ago

The PennyMac team was awesome but more specifically, Omar. I was so appreciative of his communication but taking it a step further and actually following through with requests. I felt supported and more importantly, I felt he was a solid partner in the process. He was professional, understanding and timely. PennyMac is lucky to have someone like Omar on their team. If there is an opportunity for him to receive recognition for client experience I am more than happy to speak to anyone regarding my positive experience in more... read more

Steven J.'s profile image
Steven J. 
4 years ago

Everything went great! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,312 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.