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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,003 reviews
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JEFF A.'s profile image
JEFF A. 
3 years ago

**** Four stars for Customer service 

Danny I.'s profile image
Danny I. 
3 years ago

5star PennyMac team was great on answering any I may have. They also clear things up for me in regards to my mortgage payment on auto pay. 

IVAN A.'s profile image
IVAN A. 
3 years ago

Great , awesome 

Je'ree H.'s profile image
Je'ree H. 
3 years ago

My experience with Edna Gotay was fine. However, my experience with Jarett Delbene was awful! When we called to find out about loan refinance options we spoke to Jarett. That was the last time we heard from him until I emailed him asking for an update. I did not hear from him again until I complained about all the blunders with our closing documents. Our refinance took 4 months. Jarett did not follow up, send us an update or anything until we inquired. At closing, my name was misspelled and the loan amount had changed... read more

Kurtis S.'s profile image
Kurtis S. 
3 years ago

Great experience. Quick and easy to do. 

Rosalie B.'s profile image
Rosalie B. 
3 years ago

The team were just awesome! It was a really fast from day I called to apply to the closing. Thank you Pennymac team! 🙏🏼❤️😊 

Paul S.'s profile image
Paul S. 
3 years ago

Great experience! 

Arvinder C.'s profile image
Arvinder C. 
3 years ago

The whole team did great! Easiest process Ever! The loan officer did An excellent job as well! Michael Willis! 

Ryan B.'s profile image
Ryan B. 
3 years ago

Great service and friendly staff and they will walk you through the process and it’s very quick and easy I would recommend them to my friends and family as a customer. Customer service is amazing and they always get me an answer ASAP 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,003 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.