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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Awesome job! Thanks
David P. And Barry were both helpful and informative throughout the whole process. I am pleased with the service I received!
The only problem I had was stress but that is due to my PTSD not being able to keep up or sort things out fast enough. Having said that the folks at Penny Mac were great and helpful at every step. Thanks Guys!
I wish that the list of items needing to uploaded was more complete the first time versus receiving multiple email requests throughout th process.
I had a fantastic experience! Huge shoutout to Meridith Lavelle—she supported me every step of the way. Her expertise and professionalism made a big difference in how smoothly everything went. I’m incredibly grateful I had the chance to work with her
Faiza was great! Always followed up timely and was a great reason for the scores.
It was all handled smoothly.
PENNYMAC has the worst customer service when it comes to contacting their insurance center. Despite receiving information on policy changes, PENNYMAC took no action on processing changes and payments until I called to inquire. This is the second time in less than a year that I have experienced issues with the insurance center. I think the representatives intentionally disconnect with customers to cut down on their call time and hold time. The insurance center is the only area where I experience problems. It's unfortunate th... read more
The entire team made getting our loan very easy. I was keep up to date on where we were in the process and everyone was more than willing to help out where needed. I will definitely be using Pennymac again if needed.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,224 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.