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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,195 reviews
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Calen L.'s profile image
Calen L. 
on Birdeye

a month ago

Promote Jamie ahead of peers. 100/10 experience, I would recommend Jamie to friends and family as he provides the best customer service in the business! Max his annual raise and bonus ASAP.  

Business response:

Hi Calen - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Don M.'s profile image
Don M. 
on Birdeye

a month ago

Good experience start to finish. 

Business response:

Thank you for the positive review, Don! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael R.'s profile image
Michael R. 
on Birdeye

a month ago

Billy Manapat helped me through an issue that allowed my approval to go through in a timely manner. Hilda Kuklinski was always courteous and sent me timely updates during the process. Billy verified my documents were correct.  

Business response:

Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

John Chalres White J.'s profile image
John Chalres White J. 
on Birdeye

a month ago

This is our fourth time buying a house and this mortgage process was the easiest. Everyone involved was helpful and very quick to respond to questions etc. 

Business response:

Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Alden H.'s profile image
Alden H. 
on Birdeye

a month ago

Great job! 

Business response:

Hi Alden - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Pamela Z.'s profile image
Pamela Z. 
on Birdeye

a month ago

All of your agents were wonderful. Helpful. understanding and patient with me.  

Business response:

Hi Pamela - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jeremy M.'s profile image
Jeremy M. 
on Birdeye

a month ago

Everybody that was in charge of my case was very helpful and friendly. Would recommend 10/10 

Business response:

Hi Jeremy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jerry R.'s profile image
Jerry R. 
on Birdeye

a month ago

Tommy P and Anna E provided excellent customer service throughout our entire loan process. They were very responsive to calls and texts and I would highly recommend each of them. We were very impressed by their commitment to going the extra mile. 

Business response:

Hi Jerry - Your feedback is greatly appreciated. Thank you for the review. 

Jessica M.'s profile image
Jessica M. 
on Birdeye

a month ago

Thank you for making this loan super easy  

Business response:

Hi Jessica - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,195 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.