This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Promote Jamie ahead of peers. 100/10 experience, I would recommend Jamie to friends and family as he provides the best customer service in the business! Max his annual raise and bonus ASAP.
Business response:
Hi Calen - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Good experience start to finish.
Business response:
Thank you for the positive review, Don! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Billy Manapat helped me through an issue that allowed my approval to go through in a timely manner. Hilda Kuklinski was always courteous and sent me timely updates during the process. Billy verified my documents were correct.
Business response:
Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
This is our fourth time buying a house and this mortgage process was the easiest. Everyone involved was helpful and very quick to respond to questions etc.
Business response:
Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great job!
Business response:
Hi Alden - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
All of your agents were wonderful. Helpful. understanding and patient with me.
Business response:
Hi Pamela - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everybody that was in charge of my case was very helpful and friendly. Would recommend 10/10
Business response:
Hi Jeremy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Tommy P and Anna E provided excellent customer service throughout our entire loan process. They were very responsive to calls and texts and I would highly recommend each of them. We were very impressed by their commitment to going the extra mile.
Business response:
Hi Jerry - Your feedback is greatly appreciated. Thank you for the review.
Thank you for making this loan super easy
Business response:
Hi Jessica - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC has a 4.5 star rating with 49,195 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.