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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
A pleasant transaction with communication from the entire team and ability to access my account
She was very helpful in answering my questions
Better Communication. I called multiple times to verify why my loan has not funded. Each time I was told ai would get a call back with a status and I never did
We were told that Penny Mac would send checks to pay off some of the loans directly to some of the creditors, but we received all the checks. Also, we were asked several times for our routing bank number for the cash out amount to be wired, this didn’t happen. We received a check instead.
Promptness and customer care
Easy to work with. Answered all questions in a timely manner. Thank you
Everything went according to the plan, there were no surprises, or sudden changes in the process. Everyone that I spoke to was pleasant and answered my questions promptly.
The process was simple and easy
Everything was quick and smooth process. I was impressed.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,312 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.