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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Having a team that was more respectful and understanding with scheduling changes and routes of communication. Having the team remain the same or clearly communicate who in the loan process is handling which aspect Overall, a very frustrating and difficult process.
Great customer service!!
I appreciate it getting done before the end of the year.
All request and documents issued as well as the next phase in the process was communicated in a professional and timely way. I was well inform in the proceedings which lead to the elimination of stress enabling me to enjoy the refinancing journey. Joyce Long was great and available during each step of the process.
Overall experience was great.
Stress free
Tiffany was amazing! She was available at all times to answer any and all of my questions. The process is confusing....Tiffany made this process easy and understandable to me. Thank you so much Tiffany!
If ever had any questions they were answered promptly
Julie Hill was FINE - my previous loan officer, Jordan dropped the ball and my loan totally fell through the cracks and I had to completely start over
PENNYMAC has a 4.4 star rating with 49,312 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.