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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,562 reviews
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KIMBERLEY S.'s profile image
KIMBERLEY S. 
on Birdeye

2 years ago

Closing was very simple and convenient. 

CASEY D.'s profile image
CASEY D. 
on Birdeye

2 years ago

She was fantastic. 

Kimberly G.'s profile image
Kimberly G. 
on Birdeye

2 years ago

Quick and efficient. 

Kathleen S.'s profile image
Kathleen S. 
on Birdeye

2 years ago

Jazmin was great 

ROBERT N.'s profile image
ROBERT N. 
on Birdeye

2 years ago

Great person to work with 

Cassandra P.'s profile image
Cassandra P. 
on Birdeye

2 years ago

Faye was great. Other areas regarding final closing costs, etc., I.e., appraisal cost still being looked into… I hope. 

Dinah B.'s profile image
Dinah B. 
on Birdeye

2 years ago

Very thorough, diligent and ensured I was taken care of. Always communicated and made sure to leave messages with directions if I was unable to speak via phone. 

Tommy E.'s profile image
Tommy E. 
on Birdeye

2 years ago

Great service for sure 

Victor G.'s profile image
Victor G. 
on Birdeye

2 years ago

Everything was good until Lauren took over she had a attitude when I asked that the sq footage was off she didn’t seem to care or make an effort to talk to the appraisal team to fix it. We had to make phone calls and get the appraiser to fix the correct sq footage. She said it would not make a difference because it was less than 100 sq feet when we told her over and over that it was more than 100 sq ft. When we finally got it adjusted the value of our home went up immediately. She didn’t care about what we wanted she was unp... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,562 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.