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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was easy and fast. I was called on a weekly basis so that I could be updated with any important information and to ask if I had any questions. Everyone I spoke to was friendly and knowledgeable, and when closing date came, the title company representative came to my house. I was even able to schedule it on a Sunday!
My experience with Edna Gotay was fine. However, my experience with Jarett Delbene was awful! When we called to find out about loan refinance options we spoke to Jarett. That was the last time we heard from him until I emailed him asking for an update. I did not hear from him again until I complained about all the blunders with our closing documents. Our refinance took 4 months. Jarett did not follow up, send us an update or anything until we inquired. At closing, my name was misspelled and the loan amount had changed... read more
The entire experience was professional, accurate and easy.
Everything from start to finish was smooth and stress free!
Extremely easy process, regular communication that I knew would come at least once a week and updates, quick response to questions.
Wonderful experience
Service was great!
Emeldo was very quick with responses. Responded to my questions within 24-48hrs either my email or phone call.
Great communication throughout the process. While the closing date was much later than I believe it should have been, the process was very easy and I really liked having the closing documents brought to my home for signature.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,219 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.