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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The beginning of the process was seemingly great. The title report held up my loan twice. First it took around 40 days for it be completed. I called as it was week later and I didn’t have update. Only to find out we had the clear to close for a week. Well when going to review the report they discovered a signature was missing delaying us another week. It was frustrating just that Pennymac wasn’t following up promptly. They could have realized the missing signature sooner than a week later but not a big deal. I was just thank... read more
Great customer service
Very efficient and friendly service!
The refinancing process was very easy and quick. Every step was clearly communicated. PennyMac would reach out to us weekly to check in on the process and inform us. Would recommend to anyone.
Quick responses
Julianna answered any questions that I had promptly and professionally.
Thank you.
Clear concise communication. Closed on time with zero issues.
Great experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,562 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.