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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good communication and helped get everything straightened up on my end
Hassle free and streamlined experience. Very helpful and knowledgeable staff.
Easy and quick
Communication was excellent. All in all the process went extremely smooth.
We had to have our closing date changed 3 times because the documents for my married name from my previous name. We finished by the end of the year, but we had 2 different notary’s to finish the closing documents. I hope that penny Mac paid for their time, and travel for not getting the correct documents, which were not their fault.
Great job Sandrea
This refinance was for a divorce settlement that was my wife's portion of the equity in said property. The title company treated the refinance as strictly a cash pay out dividing my wife's equity between the both of us incorrectly.
Quick and easy. No issues.
She was amazing! I had an unique situation (new & refinance @ same time & funding) and she made me feel at easy. She gave me updates on my refinance in which wasn’t even her responsibility. She called regularly to check in & her communications even to my little company & realtor was over and beyond. I was already stressed out about this purchase however she made the process from a mortgage POV easy. She is a gem and a person that really cared about me. I work for a company that strives for customer service excellence and ... read more
PENNYMAC has a 4.4 star rating with 49,307 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.