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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was easy to go through the process from application to closing
My main issues are with the lack of communication from Molly Christmas. I sent an email to Molly on December 14, one day before my scheduled closing, because Molly was supposed to follow up with me to clarify cash to close, etc and she never did. That email I sent never got a response, and I never heard from Molly until after my loan had funded, and the email I DID get from her on the 18th was her telling me to take a survey and how much it impacts her. More communication would go a long way
The process was relatively painless. Refinancing online itself can be a little daunting since it's such large financial decision but knowing you're getting a good rate and saving hundreds of dollars a month makes it completely worth it.
Carmen was always on top of my loan
Great overall experience.
Great service overall.
Thanks for your help. I appreciate the quick response.
N/a
Tell people what is expected of them ahead of time.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,989 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.