PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,562 reviews
Select a rating
John R.'s profile image
John R. 
on Birdeye

2 years ago

A pleasant transaction with communication from the entire team and ability to access my account 

CHRISTIAN P.'s profile image
CHRISTIAN P. 
on Birdeye

2 years ago

my communication with the staff was handled very professional and the response of the staff was on point when I need them. Thank you for your help. 

Benjamin M.'s profile image
Benjamin M. 
on Birdeye

2 years ago

Working with professionals . 

ROBERTO ARAUJO J.'s profile image
ROBERTO ARAUJO J. 
on Birdeye

2 years ago

Better Communication. I called multiple times to verify why my loan has not funded. Each time I was told ai would get a call back with a status and I never did 

Zainab H.'s profile image
Zainab H. 
on Birdeye

2 years ago

Promptness and customer care 

0031h3107 D.'s profile image
0031h3107 D. 
on Birdeye

2 years ago

The process was simple and easy 

Jose B.'s profile image
Jose B. 
on Birdeye

2 years ago

Good experience with PennyMac. 

Jebediah D.'s profile image
Jebediah D. 
on Birdeye

2 years ago

Very professional service 

Eric A.'s profile image
Eric A. 
on Birdeye

2 years ago

The beginning of the process was very organized and I felt like I was kept informed of things going on. I received phone calls to tell me everything was ok and that nothing else was needed from me. However, though I received two phone calls stating that everything was fine and nothing else was needed from me, there was an issue with the appraiser being able to contact me that was not communicated to me for several weeks. Then I received multiple calls to my cell phone which is my primary contact number but then on other oc... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,562 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.