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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
In the past Penny Mac has taken great care of me hence why I transferred two of my home loans over to Pennymac. Prior to closing I called multiple times and emailed that one of my creditors was actually paid off back in 2019 & needed to be deleted in the closing documents. Now I have $22,000 that I am fighting to get refunded to me, because I have not been able reach a Radian Settlement customer service support for 2 weeks.
Thank you Penny Mac for making my refinancing so easy and successful.
Very happy with the service I was provided
Ivan explained everything to me about the process. He was very pleasant and connects well with customers
Easy to communicate. Fast and easy closing, under 60days, a little more cash back than I requested which was nice.., Thank you team. Great job 👍
everyone was pleasant, understanding and very helpful .
Fast and easy
Overall the process went smoothly. The person who went through the closing 1st time around lost my documents. I found that to be very unprofessional. Erica was able to get a partial credit for the signing. But it changed my closing date and I was charged interest for that. So the credit didn't benefit me as a consumer. Then the inconvenience of having to schedule another time to sign the closing documents again. I'd recommend not using that law firm again. Especially because I am not the only person this happened to.
It was smooth and professional.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,562 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.