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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,562 reviews
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Brenda B.'s profile image
Brenda B. 
on Birdeye

2 years ago

Thank you Penny Mac for making my refinancing so easy and successful. 

JOHN B.'s profile image
JOHN B. 
on Birdeye

2 years ago

Everything was explained thoroughly and the whole process was completed in a timely manner. 

Dorothy M.'s profile image
Dorothy M. 
on Birdeye

2 years ago

It was a pleasure meeting you and thanks for your time and patience 

ERIC C.'s profile image
ERIC C. 
on Birdeye

2 years ago

Very smooth and simple process without waiting on various entities. 

Michael P.'s profile image
Michael P. 
on Birdeye

2 years ago

I executed a refinance through PennyMac and everything was very clearly laid out from the start. If there were any changes to be made, I was informed exactly what would change in terms of old to new. These changes were all a normal part of the process as terms become more defined after certain events like an appraisal. Whenever I had a question, I could just email the MAC Team email address and I would get a response within a day, most typically within only hours. Uploading and signing documents is easy and convenient throu... read more

Greg B.'s profile image
Greg B. 
on Birdeye

2 years ago

Numbers changed several times and kept going up 

Kimberly G.'s profile image
Kimberly G. 
on Birdeye

2 years ago

Great and smooth experience 

Marlene L.'s profile image
Marlene L. 
on Birdeye

2 years ago

Nicole and Daniel were the best individuals at Pennymac to work with. Very professional, courteous and always there to answer any questions that I had. The process was very smooth. 

Efrain C.'s profile image
Efrain C. 
on Birdeye

2 years ago

They where great in helping and friendly its was a good feeling will recommend to anyone and family great people great service and friendly 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,562 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.