PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,562 reviews
Select a rating
MELINDA R.'s profile image
MELINDA R. 
on Birdeye

2 years ago

It went pretty well there was just a few glitches 

Jedidiah A.'s profile image
Jedidiah A. 
on Birdeye

2 years ago

Having a team that was more respectful and understanding with scheduling changes and routes of communication. Having the team remain the same or clearly communicate who in the loan process is handling which aspect Overall, a very frustrating and difficult process. 

CHARLES Turpin I.'s profile image
CHARLES Turpin I. 
on Birdeye

2 years ago

Great customer service!! 

Mary A.'s profile image
Mary A. 
on Birdeye

2 years ago

I appreciate it getting done before the end of the year. 

Curtis T.'s profile image
Curtis T. 
on Birdeye

2 years ago

All request and documents issued as well as the next phase in the process was communicated in a professional and timely way. I was well inform in the proceedings which lead to the elimination of stress enabling me to enjoy the refinancing journey. Joyce Long was great and available during each step of the process. 

FREDERICK N.'s profile image
FREDERICK N. 
on Birdeye

2 years ago

Overall experience was great. 

Monica C.'s profile image
Monica C. 
on Birdeye

2 years ago

If ever had any questions they were answered promptly 

Janice S.'s profile image
Janice S. 
on Birdeye

2 years ago

Julie Hill was FINE - my previous loan officer, Jordan dropped the ball and my loan totally fell through the cracks and I had to completely start over 

Daniel B.'s profile image
Daniel B. 
on Birdeye

2 years ago

Miguel was a fantastic representative. I really enjoyed our communications. The entire process was well communicated and easy to understand. Thanks. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,562 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.