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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,562 reviews
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James Redic J.'s profile image
James Redic J. 
on Birdeye

2 years ago

Everything was accurate and timely. Great experience! 

Edward H.'s profile image
Edward H. 
on Birdeye

2 years ago

Very efficient ad easy process. Would definitely recommend to friends and family. 

Brian M.'s profile image
Brian M. 
on Birdeye

2 years ago

The process was easy and the staff was extremely helpful with answering my questions. All staff members were patient and answered my questions with great detail. 

Mary B.'s profile image
Mary B. 
on Birdeye

2 years ago

All is good. 

LUU P.'s profile image
LUU P. 
on Birdeye

2 years ago

It is great and quick refinance. It is a big help to reduce my monthly payment. I am very happy with the help from your team 

Joshua H.'s profile image
Joshua H. 
on Birdeye

2 years ago

It was not Pennymac. It was the document company. They lost our check for closing and it had to be cancelled and reissued. It was something that should have never occurred. 

Chad S.'s profile image
Chad S. 
on Birdeye

2 years ago

The whole process was easy and went smoothly from start to finish. All my questions were answered quickly and thoroughly Overall great experience. 

Jacob H.'s profile image
Jacob H. 
on Birdeye

2 years ago

Towards the end of the process it was very hard to reach anyone who could answer our questions. We were told that we would not be able to close on time due to neglect of the lender. I will never borrow another dime from you guys. You guys made this process a living h*** and very difficult. I would like to tell the Penny Mac team to sincerely go f*** themselves. 

Jessica C.'s profile image
Jessica C. 
on Birdeye

2 years ago

Nathaniel always kept me informed of what my next steps were. He was very pleasant to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,562 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.