This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great all around, thank you so much!
Clear, concise, and personable.
Was quick without any issues
The entire process was easy, all team members we're very helpful and took the time to explain the process and answer our questions. The only negative, and a big one, was the requirement to fax paperwork. This was a stressful experience, we had to search for a location to send a fax. The total out of pocket expense was $2/sheet. The form was 7 pages of which only one had a signature costing us $14 to send a fax. In today's world why is faxing a requirement? It's not our original signature, you receive a copy, just th... read more
Return of phone calls, listening to customer and following thru
Very happy with our service and peoples are there for us .
Team was great and helpful, I was pleased with the experience!
Great Communication
The team was excellent in providing weekly loan process updates and follow up to my questions. Not having to call to check on the process was a time saver.
PENNYMAC has a 4.4 star rating with 48,813 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.