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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My closing attorney was never contacted and the closing cost increased by $1200 a day before closing!!!!!
Our process was pretty smooth from start to finish. The system to upload and sign docs was great. PMac did a great job at adjusting after we got a better offer from a another firm. We really felt like they wanted us to stay.
his is my 2nd home loan through PennyMac. Excellent experience both times. Communication was extremely good. Highly recommend this team.
There seemed to be times when something was needed that should have been caught earlier. I also feel that my original interest rate was rather high.
The beginning of the process was outstanding, Abigail Wilson was outstanding in her customer service and expectations from us! However, Justen Hunt was unavailable several times when myself and our realtor were trying to reach him. After many attempts to contact Justen Hunt and his supervisor, Ray Maroke, we were only able to close when our closing company contacted PennyMac directly. This loan was as easy as it gets and someone dropped the ball late in the process!
Our experience with PennyMac has been exceptional! Knowledgeable and personable employees. Taylor Pierce and Todd Haynes were terrific and went above and beyond to help us with our mortgage. We would highly recommend PennyMac.
The very start with David everything was great. Once he referred the files over to the loan processor everything went crazy. Communication with Mr. Gonzalez were horrible. No communication. I had to go into the closing location and there was no one there to assist. Had to also reschedule the closing three times. The overall experience was horrible. I don’t want to put any friends or family of to This type of stressful experience.
Ms Tiffany Terry did an excellent job.
Jonathan and team communicated very well throughout the entire process. Any new requests or updates were delivered timely, they were accurate and there were no issues with the loan process from start to finish. I would definitely recommend the PennyMac team.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,213 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.