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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,307 reviews
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Agustin B.'s profile image
Agustin B. 
4 years ago

Would like to thanks every single one of the team that help us everything was. Clearly and supporting each time.. Thank you.. Emmanuel and the team.. 

Elianna A.'s profile image
Elianna A. 
4 years ago

Jazmin, Courtney and Juanita really went above and beyond to help get my loan to the closing table. With the holidays thrown into the mix they were extra proactive to communicate right before and right after to keep me updated. Thanks again for helping me with my loan. 

Susan S.'s profile image
Susan S. 
4 years ago

Being actually able to reach our loan manager directly. Not being made upset by being given wrong information. Not being sent wrong links. Should have been told how disbursements would actually be made. Should have been advised as to how to expect the new loan number to be given to us. We were very impressed with Andrew Starley. Yet, thereafter, things became muddled and we were not ever able to reach Charles. There were two women we reached on separate calls-who ultimately provided what we needed. We are not happy about t... read more

MOUSSA Z.'s profile image
MOUSSA Z. 
4 years ago

Good service 

Erica S.'s profile image
Erica S. 
4 years ago

I never felt with Tasha Hoekstra personally. Is this a fishing link? 

Alisha R.'s profile image
Alisha R. 
4 years ago

The process was so easy and well explained. It was such a smooth process and everything was handled perfectly 

Paulette C.'s profile image
Paulette C. 
4 years ago

This was a pleasant experience. There were some bumps along the way. but overall I am happy that I was able to refinance my home mortgage with a more tolerable monthly payment. Thank you Evelyn for all your help. 

Ashley B.'s profile image
Ashley B. 
4 years ago

Great experience 

Deloris L.'s profile image
Deloris L. 
4 years ago

While process went faster than I anticipated. Original close date given was Jan 15th. I signed closing paperwork on Dec 30th. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,307 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.