This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience overall. You could improve on the communication with the final CD and wiring process.
The teamwork the team demonstrated.
Just small challenges w the appraisal process.
Good deal and smooth process.
Crystal and team was awesome. Give her a pay raise!!
I would have liked communication needing less passwords, less "secured" communication. I am not a "technical" type. I would like to have understood that by a certain date the documents would need to be resent. It seemed at times that the "right hand didn't know what the left hand was doing."
I didn’t like the manner in which documents were requested from me. The uploads and electronic document signing did not offer an opportunity to ask questions. Process was confusing, never seemed to talk to the same person. Seems like the “team” doesn’t have the same level of knowledge. Did not like working with a team. Awful experience and don’t think I would do this again. I think Olga tried to help, but didn’t have the ability to answer my questions in a way I would understand.
Ok just help us get the auto pay set up
Made everything easy from start to finish.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,811 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.