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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Requests to sign paperwork on line were screwed up. Notary was scheduled but did not show up.
Brianna Koke answers my questions and never game me bad attitude.
Hire more people like Cesar Fierro. He was very helpful and dealt with me honestly and professionally, unlike most of the other PennyMac reps. I was sent at least 6 'payoff demand statements'. Who needs that many stacks of wasted paper. Thank You
Very professional, communication and time responses excellent from beginning to end.
Great experience. Very professional staff.
She is very helpful and knows her job well. She is accommodating and welcomes any questions we have. We had a great experience with our refinancing and as Kelsey Meuser as our loan officer. Thank you so much
.
Sumayyah and Sidney were absolutely amazing but communication from Chad Foote and underwriting was lacking. The process took much longer than any refinance we have had in the past but overall my experience with Sumayah and Sidney made up for any negatives!!
In your haste to make as money as you can, your company was unable to process all of the requests in a timely manner too many applications for so little help! you cannot talk to anyone from Pennymac. Your automated phone system does not allow you to talk to a human. I started the beginning of September and closed on December 15th. I received all of preclosing paperwork and none of them were correct. Call me for more info.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,211 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.