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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nick Myers kept me informed every step of the way. He promptly resolved a few issues that arose. I was never in the dark. If I had any questions Nick was always there to assist. Much better than any other mortgage involvement I've had in the past.
I was not satisfied with the title fee and its clearly communicated in written that I will be getting a refund of $291 but after signing I was told it was different
Robel and Christine are awesome.
No
There were a few companies offering me a rate to reel me in and not following through. The rate offered by pennymac was the lowest and there was no change to it. The process was easy and clearly communicated throughout.
There were to many emails from multiple team members which lead to confusion on our part on who was handling the loan. Calling from home on our end was a nightmare. It was impossible to contact someone directly no matter what number we called. All calls lead back to Rebecca's voice mail and we were then contacted back by Rebecca at her convenience.
She was great. Very responsive. Only issue (unrelated to her) was not informed of HUD fees until closing
I could not have re-fied my Penny-Mac home loan over the phone without the ausum assistance from Andrea Hopkins. Thanks, #1
From start to finish the streamline refinance of my FHA was easy. I provided the necessary documentation and they took care of everything. The team kept me updated on where the application was in the process and I closed 6 weeks from the application date.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,210 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.