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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,213 reviews
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DANIEL C.'s profile image
DANIEL C. 
4 years ago

This was a great experience. Everything went great!! 

RHONDA W.'s profile image
RHONDA W. 
4 years ago

Speedily done! 

THOMAS S.'s profile image
THOMAS S. 
4 years ago

You need to get your paperwork straight, as I have been sent e-mail asking for documents that had already been received or were not needed, which is confusing to say the least. Also, after closing we find that we needed to e-sign another document that was missed or not presented at closing. I am happy to save money be refinancing, but I did not like trying to deal with several different people sending me conflicting e-mails. 

DAVID W.'s profile image
DAVID W. 
4 years ago

My refinance loan was handled very professionally and competently. I am an attorney and former owner of a title insurance company. My thanks to PennyMack for a trouble free transaction. 

Scott L.'s profile image
Scott L. 
4 years ago

Saved a lot of money and Deion was always in communication with me at the right time. Not too much communication and not too little. He listened to my concerns with my current loan and fixed it. Thanks so much! Very happy with my new loan. 

Anthony H.'s profile image
Anthony H. 
4 years ago

Other than the time frame it took everyone was great. And when I did call regarding these matters I was in touch with some very qualified and extremely talented employees.  

TANYA P.'s profile image
TANYA P. 
4 years ago

Great refinancing process. Michelle really knows how to make the process easy and painless. 

John G.'s profile image
John G. 
4 years ago

Easy process, however too many other emails and calls that only served to confuse. Overall, good experience. 

DONALD Phillips S.'s profile image
DONALD Phillips S. 
4 years ago

the process was very clear and easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,213 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.