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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Hazel C.'s profile image
Hazel C. 
on Birdeye

a year ago

I want to Thank everyone that had anything to do helping me with my loan David was first thank you Rus you were the one that walked me through everything I had help all through if anyone needs help with a loan I will tell them how you are the number1 

Business response:

Thank you for taking the time to share your experience with us, Hazel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jacqui J.'s profile image
Jacqui J. 
on Birdeye

a year ago

Michael made sure I had all my questions answered and all my concerns were met. I love that PennyMac made me a part of the process so that I could see what steps were next. Thank you for a smooth quick transition.  

Business response:

Thank you for taking the time to share your experience with us, Jacqui. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Joan M.'s profile image
Joan M. 
on Birdeye

a year ago

Michael and Latrice were Awesome! Answered all my questions in a professional and most importantly super quick time frame. Thank you 

Business response:

Hi Joan - Your feedback is greatly appreciated. Thank you for the review. 

Marvin W.'s profile image
Marvin W. 
on Birdeye

a year ago

Process was smooth and swift everybody I delt with was very helpful  

Business response:

Thank you for the positive rating, Marvin! We hope you have a wonderful day. 

Cynthia B.'s profile image
Cynthia B. 
on Birdeye

a year ago

With the help of PennyMac Associates I was able to apply & get loan approval in record breaking time! 

Business response:

Thank you for the support, Cynthia! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

William W.'s profile image
William W. 
on Birdeye

a year ago

Nick and Gary were very helpful during the whole process. thanks! 

Business response:

Hi William - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Adrian G.'s profile image
Adrian G. 
on Birdeye

a year ago

The entire process was smooth. We hit a few delays but the entire team was helpful and understanding.  

Business response:

Hi Adrian - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

KIMBERLY S.'s profile image
KIMBERLY S. 
on Birdeye

a year ago

Excellent from start to finish. 

Business response:

Thank you for taking the time to share your experience with us, Kimberly. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

BARRY W.'s profile image
BARRY W. 
on Birdeye

a year ago

Nuvia Ivey was awesome. She made the experience so easy and was very helpful. She even answered my emails over the weekend!!!  

Business response:

Hi Barry - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.